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Compare the ways to staff your customer support

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There are three common ways to fill one full-time support seat: hire a freelancer yourself from a job board, employ someone locally, or use a supervised office team through our partner provider in Davao City at USD 10.50 to 12 an hour. Each comparison sets them side by side: who employs the person, who manages them, the monthly cost and what happens if they leave.

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Terms used here are defined in the glossary: staff leasing and employer of record. For the full cost of one seat, see what a dedicated agent costs.